Help & Support

FxifyApp – Help & Support

Welcome to FxifyApp Help & Support. We’re here to help you get the best experience using FxifyApp. Below you’ll find answers to common questions and guidance on how to get assistance.

Getting Started

What is FxifyApp?

FxifyApp is a platform that connects users with trusted independent service providers for on-demand services such as handyman work, repairs, moving assistance, and more.

How do I create an account?

  1. Download the FxifyApp from the App Store or Google Play.

  2. Sign up using your email address or phone number.

  3. Complete your profile and verify your account.

Booking a Service (For Clients)

How do I request a service?

  • Open the app and select the service you need.

  • Provide details such as location, date, and description.

  • Submit your request and wait for a service provider to accept.

Can I cancel a booking?

Yes. You can cancel a booking from the app. Cancellation policies may vary depending on the service and timing. Any applicable fees will be shown before confirmation.

What if I’m not satisfied with the service?

If you’re unhappy with a service, please contact Support through the app or by email. We may help mediate issues, but Fxify is not responsible for services provided by independent professionals.

Providing Services (For Service Providers)

How do I become a service provider?

  • Sign up on FxifyApp as a service provider.

  • Complete your profile, including skills and availability.

  • Submit required documents or verification (if applicable).

How do I get paid?

Payments are processed through our secure payment partners. Earnings and payout schedules are visible in your account dashboard.

Am I an employee of Fxify?

No. All service providers on FxifyApp are independent contractors and not employees of Fxify.

Payments & Billing

What payment methods are supported?

Supported payment methods depend on your location and may include cards, mobile payments, or other local options.

Is my payment information secure?

Yes. Fxify does not store full payment details. All payments are handled by trusted third-party payment providers using secure systems.

Refunds

Refunds, if applicable, depend on the service, cancellation timing, and provider policy.

Account & Security

I forgot my password

Use the “Forgot Password” option in the app to reset your password.

I think my account was compromised

Please contact Support immediately so we can help secure your account.

Ratings & Reviews

How do ratings work?

After a completed service, users can leave a rating and review based on their experience.

Can reviews be removed?

Reviews may be removed if they violate our policies (fake, abusive, or inappropriate content).

Technical Issues

If you experience:

  • App crashes

  • Login problems

  • Booking or payment errors

Please ensure your app is updated to the latest version. If issues continue, contact Support with details of the problem.

Contact Support

If you need further assistance, reach out to us:

Email: support@fxifyapp.com
Website: https://fxifyapp.com

Support hours may vary by region. We aim to respond as quickly as possible.

Feedback

We value your feedback. Suggestions and ideas help us improve FxifyApp. Feel free to share your thoughts with our support team.

Thank you for using FxifyApp. We’re here to help make your experience smooth and reliable.